Xerox Phaser 4622 System Administrator Guide

Troubleshooting
Phaser 4622
System Administrator Guide
138
Printing
Problem Action
I cannot print to the machine. 1. Ensure that there are no network connectivity problems with
the Xerox machine.
2. Print a Test Page from the Xerox printer driver to the machine
to verify connectivity.
3. Ensure that the print server is functional.
4. Print a Configuration Report at the Xerox machine to Ensure
that the network address information is correctly configured.
5. Ensure that the correct printer driver is installed on the User's
workstation.
The machine is printing slowly. 1. Configure the Xerox machine with an Ethernet speed that
matches the speed set on your hub or switch.
2. Ensure that the correct printer driver is installed on the User's
workstation.
My jobs are not printing on the
correct paper.
1. Ensure your required paper is loaded into the machine and
the guides are pushed up to the edge of the paper.
2. Close the paper tray. The paper selection screen will pop up
on the User Interface screen.
3. Select the options according to the paper loaded in the tray.
4. In your printer driver, select the paper type according to the
settings that you programmed the paper tray with.

Xerox Phaser 4622 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.8 s
Print speed (black, normal quality, A4/US Letter)	65 ppm
Maximum duty cycle	275000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Total input capacity	650 sheets
Total output capacity	500 sheets
Maximum input capacity	3750 sheets
Paper tray 2 input capacity	550 sheets
Total number of input trays	2
Maximum number of input trays	4
Multi-Purpose tray input capacity	100 sheets
Custom media width	76 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	127 - 356 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Heavy paper, Labels, Plain paper, Recycled paper, Thick paper, Transparencies
Paper tray media weight	60 - 220 g/m²
Non-ISO print media sizes	Folio (media size), Letter (media size)
Maximum ISO A-series paper size	A4
Security algorithms	802.1x RADIUS, HTTPS
Mobile printing technologies	Apple AirPrint
Standard interfaces	Ethernet, USB 2.0
Processor model	ARM
Maximum internal memory	768 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	58 dB
Sound pressure level (quiet mode)	52 dB
Display	LCD
Product color	Blue, White
AC input frequency	50 - 60 Hz
Power consumption (standby)	120 W
Power consumption (printing)	900 W
Power consumption (PowerSave)	2.8 W
Sustainability certificates	ENERGY STAR
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 x64, Windows Server 2012
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	698 mm
Package width	627 mm
Package height	685 mm
Package weight	40200 g

Weight and Dimensions

Depth	541 mm
Width	476 mm
Height	420 mm