General Procedures and Information
6-42 06/06 WorkCentre 3119
GP 9 Error Messages
Table 1:
Display Meaning Suggested solutions
Door Open The front cover is not securely
latched
Close the front cover, PL 1 until it locks into place.
Hsync Error A problem has occured in the
LSU (Laser Scanning Unit)
Unplug the power cord, PL 1 and plug it back in.
[Invalid Cartridge] There is an invalid toner installed Install authorised toner cartridge, PL 1
Low Heat Error There is a problem in the fuser
unit
Unplug the power cord, PL 1 and plug it back in. If the
problem persists, please call for service.
[LSU Error] A problem has occured in the
LSU (Laser Scanning Unit
Unplug the power cord, PL 1 and plug it back in. If the
problem persists, please call for service.
[No Paper]
Add Paper
The paper in the input tray has
run out.
Load paper in the cassette assembly, PL 9.
Open Heat Error There is a problem in the fuser
unit.
Unplug the power cord, PL 1 and plug it back in. If the
problem persists, please call for service.
[Over Heat] There is a problem with the fuser
unit.
Unplug the power cord, PL 1 and plug it back in.
[Paper Jam 0]
Open/Close Door
Paper has jammed in the feeding
area of the paper input tray.
Clear the jam, GP 6.
[Paper Jam 1]
Open/Close Door
Paper has jammed in the fuser
area or in the bypass feeder
Clear the jam, GP 6.
[Paper Jam 2] Check
inside
Paper has jammed in the paper
exit area.
Clear the jam, GP 6.
Power failure Power has turned off then on and
the machine’s memory has not
been backed up.
The job which you were trying to do before the power
failure must be completely re-done.
Scanner Error There is a problem in the scanner
unit.
Unplug the power cord, PL 1 and plug it back in. If the
problem persists, please call for service.
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