Service Call Procedures
1-4 06/06 WorkCentre 3119
SCP 2 Final Actions
Final Actions are used to evaluate the total operation of the system and to identify the actions re-
quired to complete the service call.
Procedure
• Exercise the machine in all modes.
• Make a proof copy or print of a customer document.
• If any of the customers selections were changed, return them to the customers preferred set-
tings.
• Mark off any hardware/software options and modifications installed and/or enabled in the
Service Log book.
• At the first service and at any subsequent service where changes are made or options are
added, print the configuration report and store it with the machine log book. Discard any pre-
vious versions of the configuration report.
• Remove and destroy any copies of test patterns.
• Complete the machine service log book, refer to GP 17 Service Log.
• Ensure the machine and service area are clean before leaving the customer premises.
• Provide customer training if required.
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