February, 2008
2-264
WorkCentre 5225, 5230
018-505, 018-506
Launch Version
Status Indicator Raps
018-505 SMB-DOS protocol error RAP
Unable to authenticate due to an incorrect user name or password.SMB
Procedure
Check the user name and password with the system administrator.
Note: The password cannot be verified. If you have forgotten the password, reset the password.
018-506 CA FieldID Mismatch RAP
When the fault occurs in SMB authentication:
• Unable to authenticate due to wrong user name or password
• Time of SMB server and that of M/C are not the same. The fault occurs with Windows Server
2003
• When the fault occurs while scanner transfers scanned data to PC storage to SMB:
– Unable to log in SMB server while in scanned data transfer due to wrong user name or
password
– Time of SMB server and that of M/C are not the same. The fault occurs with Windows
Server 2003.
NOTE: For only [SC12041: Product of DMP6-2 or later]:
Designated user name is not registered as user allowed to use shared Windows MacOS X v10.4.
Procedure
Take any of the following actions:
-Check user name or password with network administrator.
-For Windows Server 2003, to make time of SMB server and that of this M/C identical.
Note: Password cannot be verified. When you forget password, password need be reset according
to the following procedure:
1) Select [Start] menu> [All programs] >[Management tool] >[Active Directory user and computer]
on domain controller of active directory where user information is set.
2) Select [Active Directory user and computer [Server]] >[Domain] >[Users] and list user informa-
tion from the left frame of [Active Directory user and computer] window.
3) Right-click target user from the right frame of [Active Directory user and computer] window and
select [Reset password].
-----The following is applicable only to [SC:12041: Products of DMP6-2 or later]-----
-Verify user who can use Windows Share MacOS X v10.4 according to the following procedure:
1) Activate [System setting] icon from [Dock].
2) Click [Share] icon in [System setting] window.
3) Select [Windows Share] on Service selection screen and click [Account] button.
4) Check account you want to make valid and click [Complete] button.
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