Before You BeginBefore You Begin
IntroductionIntroduction
By default, you can record your calls into an SD card so that you can listen to them later.
For more information on how to attach an SD card, please refer to the Quick Start Guide for your phone on Yealink Support.
Record a CallRecord a Call
IntroductionIntroduction
You can record the important parts during an active call.
It is also very important to inform all the call parties that you are recording and ask for their consent before recording the conversation.
ProcedureProcedure
1. During a call, select MoreMore > StartRECStartREC.
The phone screen displays a recording icon and recording duration.
Pause and Resume a RecordingPause and Resume a Recording
IntroductionIntroduction
When you do not want the current sensitive information to be recorded, you can pause the recording. After pausing, you can resume it at any time and the recording continues and will be
saved in the same file.
ProcedureProcedure
1. Select PauseRECPauseREC to pause a recording.
The pause recording icon appears on the phone screen and the duration stops counting.
2. Select Re RECRe REC to resume a recording.
Stop a RecordingStop a Recording
IntroductionIntroduction
You can stop recording a call before the call ends. The recording also stops when the active call ends. The recording will be saved as a “*.aac” file on the SD card automatically.
ProcedureProcedure
Do one of the following:
Select StopRECStopREC.
The recording icon and recording duration disappears. The screen prompts a message that the call is
recorded successfully.
Select End CallEnd Call.
The recording icon and recording duration disappears, and the phone returns to the idle screen. The screen prompts a message that the call is recorded successfully.
Manage the RecordingsManage the Recordings
NOTENOTE
It is only applicable to CP930W.
NOTENOTE
Before call recording, especially those involving PSTN, it is necessary to know about the rules and restrictions of call recording in the country where you are.
NOTENOTE
If you hold the call during the recording, none of the parties will be recorded until you resume the call.