Rockwell Automation Publication 2094-UM001J-EN-P - March 2017 167
Troubleshooting the Kinetix 6000 Drive System Chapter 7
Kinetix 6000 Drive System Error Codes
The following list of problematic symptoms (no error code shown) and faults
with assigned error codes is designed to help you resolve anomalies.
When a fault is detected, the seven-segment status indicator displays an E
followed by the flashing of the two-digit error code, one digit at a time. This is
repeated until the error code is cleared.
Table 102 - Seven-segment Status Indicator Error Codes
Error
Code
Fault Message - Logix
Designer (HIM)
Anomaly or Symptom Potential Cause Possible Resolution
No Error Code Displayed
Power (PWR) indicator not ON
No AC power or auxiliary logic power.
Verify AC control power is applied to the
Kinetix 6000 system.
Internal power supply malfunction.
Call your Rockwell Automation sales representative
to return module for repair.
Motor jumps when first
enabled
Motor wiring error.
• Check motor wiring.
• Run Hookup test in the Logix Designer
application.
Incorrect motor chosen. Verify the proper motor is selected.
Digital I/O not working
correctly
I/O power supply disconnected. Verify connections and I/O power source.
E00
BusUndervoltage Fault
(Blown fuse)
A blown fuse was detected on
the inverter PCB
Blown fuse.
Call your Rockwell Automation sales representative
to return module for repair.
E04
MotorOvertemp Fault
(Motor Overtemp)
Motor thermal switch tripped
• High motor ambient temperature
and/or
•Excessive current
• Operate within (not above) the continuous
torque rating for the ambient temperature
40 °C (104 °F) maximum.
• Lower ambient temperature, increase motor
cooling.
Motor wiring error.
Check motor wiring at MF connector on the IAM/
AM module.
Incorrect motor selection. Verify the proper motor has been selected.
E05
DriveOvercurrent Fault
(Power Fault)
Self-protection of the
Intelligent Power Module
(IPM) is indicating a major
power related fault condition.
Motor cables shorted.
Verify continuity of motor power cable and
connector.
Motor winding shorted internally.
Disconnect motor power cables from the motor. If
the motor is difficult to turn by hand, consider
replacing the motor.
Kinetix 6000 drive temperature too high.
• Check for clogged vents or defective fan.
• Make sure cooling is not restricted by
insufficient space around the unit.
Operation above continuous power rating and/
or product environmental ratings.
• Verify ambient temperature is not too high.
• Operate within the continuous power rating.
• Reduce acceleration rates.
• Reduce deceleration rates.
Kinetix 6000 drive has a short circuit,
overcurrent, or failed component.
Remove all power and motor connections, and
preform a continuity check from the DC bus to the
U, V, and W motor outputs. If a continuity exists,
check for wire fibers between terminals, or send
drive in for repair.
E06
HardOvertravel Fault
(+/- Hard Overtravel)
Axis moved beyond the
physical travel limits in the
positive/negative direction.
Dedicated overtravel input is inactive.
• Check wiring.
• Verify motion profile.
• Verify axis configuration in software.
E07
MotFeedbackFault
(Motor Feedback Loss)
The feedback wiring is open, shorted, or missing.
• Check motor encoder wiring.
• Run Hookup test in the Logix Designer
application.
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