7-32
Troubleshooting
7
Installation Problems
Uninstalling the USB Class Driver
Uninstalling the USB class driver is required when you cannot install the CAPT
software properly after uninstalling it once or when you cannot uninstall the CAPT
software.
1
Make sure that the computer is connected to the printer with
the USB cable and that the printer is ON.
2
From the [Start] menu, select [Control Panel], and then click
[Add or Remove Programs].
For Windows 98/Me/2000: From the [Start] menu, select [Settings] ➞ [Control
Panel], and then double-click [Add/Remove Programs].
For Windows Server 2003: From the [Start] menu, select [Control Panel] ➞ [Add
or Remove Programs].
3
Make sure that [Canon LBP5000] is not displayed in the [Add
or Remove Programs] dialog box, and then click [ ].
For Windows 2000: Make sure that [Canon LBP5000] is not displayed in the
[Add/Remove Programs] dialog box, and then click [ ].
For Windows 98/Me: Make sure that [Canon LBP5000] is not displayed in the
[Add/Remove Programs Properties] dialog box, and then click [ ].