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Troubleshooting
7
Installation Problems
[Local printer attached to this computer]* cannot be selected in the [Add Printer Wizard]
dialog box (Windows 2000/XP/Server 2003).
Cause Installation was performed by a user who is not a member of Administrators.
Remedy CAPT (Canon Advanced Printing Technology) software needs to be installed by
a member of Administrators. Have a user with the correct permissions to install
the software.
* On Windows 2000, this becomes [Local Printer].
Installation Problems When the Printer is Shared on a
Network
The print server to be connected cannot be found.
Cause 1 The print server has not been started up.
Remedy Start up the print server.
Cause 2 The printer is not specified as a shared printer.
Remedy Specify the printer as a shared printer in the [Printer Properties] dialog box.
Cause 3 The user does not have permission to access the print server or printer.
Remedy Ask your network administrator to change the user permissions.