Cisco CRS-1 - Carrier Routing System Router Troubleshooting Guide

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Cisco IOS XR Troubleshooting Guide for the Cisco CRS-1 Router
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Chapter 2 Troubleshooting Booting
Verifying and Troubleshooting Route Processor and Shelf Controller Cards
Troubleshooting RP and SC Cards Resetting While Booting
To troubleshoot resetting RP and SC cards on Cisco CRS-1 systems, perform the following procedures.
SUMMARY STEPS
1. Place both RPs in ROMMON mode.
2. set
3. Verify that all three LEDs on power modules are green.
4. Power cycle the power modules.
5. Check that the DSC is active.
6. Collect console messages generated by the RP.
7. Contact Cisco Technical Support if the problem is not resolved.
Step 5
Verify connection status. For the Cisco CRS-1 Multishelf System:
• Use the show controllers switch switch-instance
statistics location 0/RP0/CPU0 command in
administration mode to verify the switch statistics.
Repeat this command for switches on each shelf in the
system.
• For the SC on the FCC and the primary and standby RP
on the LCC, verify the system control plane Ethernet
network connection status between the DSC and card
that will not boot. See the
“Troubleshooting the
Multishelf System Router Topology” section on
page 6-153 of Chapter 6, “Troubleshooting the Control
Plane Ethernet Network,” for information on verifying
connection status between the DSC and the SC or RP.
Step 6
Collect console messages generated by the RP (or SC). See Chapter 7, “Collecting System Information” for details
on the information required when contacting
Cisco
Technical Support.
Step 7
Contact Cisco Technical Support. For Cisco Technical Support contact information, see the
“Obtaining Documentation and Submitting a Service
Request” section on page viii in the Preface.
Command or Action Purpose

Cisco CRS-1 - Carrier Routing System Router Specifications

General

Brand	Cisco
Model	CRS-1 - Carrier Routing System Router
Category	Network Router
Language	English