convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service
provider will determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
http://www.hpe.com/support/selfrepair
Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
If your product includes additional remote support details, use search to locate that information.
Remote support and Proactive Care information
HPE Get Connected www.hpe.com/services/getconnected
HPE Proactive Care services www.hpe.com/services/proactivecare
HPE Proactive Care service:
Supported products list
www.hpe.com/services/proactivecaresupportedproducts
HPE Proactive Care advanced
service: Supported products list
www.hpe.com/services/
proactivecareadvancedsupportedproducts
Proactive Care customer information
Proactive Care central www.hpe.com/services/proactivecarecentral
Proactive Care service activation www.hpe.com/services/proactivecarecentralgetstarted
Warranty information
To view the warranty for your product, see the Safety and Compliance Information for Server, Storage,
Power, Networking, and Rack Products document, available at the Hewlett Packard Enterprise Support
Center:
www.hpe.com/support/Safety-Compliance-EnterpriseProducts
Additional warranty information
HPE ProLiant and x86 Servers and Options www.hpe.com/support/ProLiantServers-Warranties
HPE Enterprise Servers www.hpe.com/support/EnterpriseServers-Warranties
HPE Storage Products www.hpe.com/support/Storage-Warranties
HPE Networking Products www.hpe.com/support/Networking-Warranties
Regulatory information
To view the regulatory information for your product, view the Safety and Compliance Information for
Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise
Support Center:
www.hpe.com/support/Safety-Compliance-EnterpriseProducts
100 Remote support
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