IBM System x3650 M3 4255 Service Guide

Table 9. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, “Parts listing, Types 4255, 7945, and 7949 server,” on page 157 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained
service technician.
v Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Message
number Component Test State Description Action
405-907-xxx Broadcom
Ethernet
Device
Test Loop
back at
MAC-Layer
Failed
1. Make sure that the component firmware is at the
latest level. The installed firmware level is shown
in the diagnostic event log in the Firmware/VPD
section for this component. For more
information, see “Updating the firmware” on
page 253.
2. Run the test again.
3. Replace the component that is causing the error.
If the error is caused by an adapter, replace the
adapter. Check the PCI Information and Network
Settings information in the DSA event log to
determine the physical location of the failing
component.
4. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
405-908-xxx Broadcom
Ethernet
Device
Test LEDs Failed
1. Make sure that the component firmware is at the
latest level. The installed firmware level is shown
in the diagnostic event log in the Firmware/VPD
section for this component. For more
information, see “Updating the firmware” on
page 253.
2. Run the test again.
3. Replace the component that is causing the error.
If the error is caused by an adapter, replace the
adapter. Check the PCI Information and Network
Settings information in the DSA event log to
determine the physical location of the failing
component.
4. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Tape alert flags
If a tape drive is installed in the server, go to http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?lndocid=MIGR-5079217&brandind=5000008 for the Tape
Storage Products Problem Determination and Service Guide. This document
describes troubleshooting and problem determination information for your tape
drive.
Tape alert flags are numbered 1 through 64 and indicate specific media-changer
error conditions. Each tape alert is returned as an individual log parameter, and its
108 IBM System x3650 M3 Types 4255, 7945, and 7949: Problem Determination and Service Guide

IBM System x3650 M3 4255 Specifications

General

Brand	IBM
Model	System x3650 M3 4255
Category	Server
Language	English