Manual Page 101
C.2 Error Codes
The scanner does report error conditions on the display and through the API. Some errors
are only sent to the API.
A green problem description signals that operation of the scanner is still possible although
the error will have an influence on the behavior or quality of the scanner.
A red problem description signals that a problem occurred which will stop the scanner and
further scanning is inhibited.
Note: Problem description text with a red background indicates a critical error.
Text with green background indicate warnings.
White backgrounds indicate that the message is information only.
Error #
Error message shown in
the display
Error message sent to
application
Problem description
1 Scanner in use. An attempt to access the scanner
was made from a different
application.
2 Invalid session ID. An attempt to access the scanner
with an invalid session ID was made.
4 Invalid password An attempt to access the scanner
with an invalid password was made.
5 E05 S2N BOARD S2N board failure The S2N board is either not found or
found defective. Make sure board is
sitting correctly on the motherboard.
7 USER BREAK Stop button pressed. The stop button was pressed during
the operation.
8 User timeout The function ended because of a
9 Warming up The device is still warming up and
10 Invalid setting value. The value sent to the device is
The settings does not exist.
The size of the user format is invalid.
14 Invalid resolution or color
Either the resolution or the color
20 E20 MOTOR 1 (O)
SCAN DRIVE
Motor 1 (Scan drive): End
switch permanently open.
The home position switch is
permanently open. The mechanics of
the corresponding motor could be
blocked or the switch/cable is
21 Error 21 Motor 1:
Motor 1 / PCI 1 (Box drive):
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