Jupiter AX411 Access Point User Manual

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Copyright © 2012, Juniper Networks, Inc.20

AX411 Access Point Hardware Guide

Table of Contents

Default Chapter5
Chapter 1 Introduction to the AX411 Access Point17
Chapter 2 AX411 Access Point Components and Features23
Chapter 3 Installation Overview for the AX411 Access Point29
Chapter 4 Unpackingtheax411Accesspoint35
- Unpacking the AX411 Access Point35
- Verifying Parts Received with the AX411 Access Point35
Chapter 5 Installing the AX411 Access Point37
Chapter 6 Connecting the AX411 Access Point45
Chapter 7 Initially Configuring the AX411 Access Point Wireless LAN51
Chapter 8 Monitoring the AX411 Access Point65
- Monitoring the AX411 Access Point with the Leds65
- Monitoring the AX411 Access Point with the Command-Line Interface66
Chapter 9 Maintaining the AX411 Access Point69
- Routine Maintenance Procedures for the AX411 Access Point69
Chapter 10 Troubleshooting the AX411 Access Point71
- Troubleshooting the AX411 Access Point with the Leds71
- Troubleshooting Communication Issues between the AX411 Access Point and the Services Gateway72
Appendix A Safety and Regulatory Compliance Information75
Appendix Cax411 Access Point Wireless LAN Channels and Frequencies99
Appendix Eax411 Access Point Antenna Specifications119

Questions and Answers:

A
Andrea JacksonAug 2, 2025
Why is the power LED not lit on my Jupiter AX411 Access Point Wireless Access Point?
- R
  Ronnie ShermanAug 2, 2025
  The power LED might not be lit on your Jupiter Wireless Access Point because it is not receiving enough power. If you're using the optional power supply, check that all cables are correctly connected and plugged into a working outlet. If you're using Power over Ethernet (PoE), ensure that the device and port to which the access point is connected supports PoE. Also, verify that the port is configured to allocate 12.4 watts of power for the access point and that the Ethernet cable (CAT5e or CAT6) is shorter than 328 feet (100 meters). Finally, try disconnecting and reconnecting the Ethernet cable to ensure it's properly connected.
M
Michael CoxAug 9, 2025
What to do if 5 GHz or 2.4 GHz radio LEDs are not flashing on Jupiter AX411 Access Point Wireless Access Point?
- C
  Chad WebbAug 9, 2025
  If the 5 GHz or 2.4 GHz radio LEDs are not flashing on your Jupiter Wireless Access Point, it could be that the access point radios are either not broadcasting or are not enabled. To resolve this, first confirm that the country-specific settings are correctly configured on the access point. Also, if you have more than two access points connected to the services gateway, ensure that you have installed the appropriate access point licenses on the services gateway.

Jupiter AX411 Access Point Specifications

General

Brand	Jupiter
Model	AX411 Access Point
Category	Wireless Access Point
Language	English