98
Explanation
Should any errors be found in the instrument, try the corrective actions shown in the following table. If
this does not help, it is possible the instrument is broken. Please contact the nearest KONICA MINOLTA-
authorized service facility with the error number and the version of your instrument. See p.90 for
details about how to confirm the instrument version.
Error
No.
Symptom Item to check Corrective action
Reference
page
1 No display on the LCD after
power is turned on.
Has the AC adapter been
properly plugged into the
AC outlet?
Connect the AC Adapter.
21
Has the AC adapter been
connected to this
instrument?
Connect the AC Adapter.
21
Has a wrong AC adapter
been connected?
Be sure to use the AC adapter and
power cord supplied as a standard or
optional accessory (AC-A312G).
21
Is AC power source within
rated scale?
Use within ±10% of the nominal
voltage.
21
2 Nothing is visible through
the finder as the field of
view is dark.
Is the lens cap still attached
to the objective lens?
Remove the lens cap.
8
Is the ND filter attached to
the objective lens?
Use the ND filter when the luminance of
the object being measured is too high.
9,
52
Is the ND eyepiece filter
attached to the finder?
Use the ND eyepiece filter when the
luminance of the object being
measured is too high.
,
52
3 Nothing is displayed on the
LCD.
Is the backlight set to OFF?
Press
BACKLIGHT
key to turn
ON the backlight.
14,
56
Has the backlight been set
to OFF during
measurement?
In the menu operation, set the
backlight to ON during measurement. 56
4 Does not accept key
operation.
Has the remote mode been
set?
Press
ESC
key to cancel the remote
mode.
85
Have you pressed a disabled
key?
Press the correct key.
—
5 Measurement is not possible
even when the measurement
button is pressed.
Is a screen other than MEAS
displayed?
Perform measurement when the
MEAS screen is displayed. 71
6 The entered value for target
color is different from the
one that will be displayed
after setting.
A 1-digit difference may be found due
to calculation error.
—
7 Measurement values do
not appear.
Is there data? Perform measurement when the
MEAS screen is displayed.
70
Has the color space mode
become color temperature?
Color temperature is displayed as “_ _ _” if
it is far from the black body locus. Display
in a different color mode to confirm.
48
Did you interrupt
measurement?
Conduct measurement again.
70
Error Check
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