–Toremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick
Uninstall/ChangeorUninstall.
Excessivenumberoffragmentedfiles
Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.
Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the
disk-defragmentationprocessmighttakeuptoseveralhours.
1.Closeanyopenprogramsandwindows.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickComputer.
•ForWindows8:OpenFileExplorer,andthenclickComputer.
•ForWindows8.1:OpenFileExplorer.
•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickFileExplorer➙
ThisPC.
3.Right-clickyourCdriveandthenclickProperties.
4.ClicktheToolstab.
5.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickDefragmentnow.
•ForWindows8,Windows8.1,orWindows10:ClickOptimize.Selectthedesireddrive,andthen
clickOptimize.
6.Followtheinstructionsonthescreen.
Insufficientmemory
Symptom:Insufficientmemory
Ingeneral,themorememorythatisinstalled,thebettertheWindowsoperatingsystemruns.
Action:Installadditionalmemory.Forinformationaboutpurchasingmemory,see“LenovoSupportWeb
site”onpage34.Forstep-by-stepinstructionsoninstallingmemory,see“Installingorreplacingamemory
module”onpage92.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page54forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage34.
Printerproblems
Symptom:Theprinterdoesnotwork.
Actions:Verifythat:
1.Theprinteristurnedonandisonline.
2.Paperisloadedcorrectly.
3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,orUSBconnectoronthe
computer.
Note:Non-IEEE-approvedprintersignalcablesmightcauseunpredictableproblems.
1.Anydevicedriversandothersoftwarethatcamewiththeprinterarecorrectlyinstalled.
2.Youhaveassignedtheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOS
settings.FormoreinformationaboutBIOSsettings,seeChapter6“UsingtheSetupUtilityprogram”
onpage57.
Chapter5.Troubleshootinganddiagnostics51