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Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, RingMaster, Voice Mail, an
answering machine, an alarm system or other custom feature on a single phone
line with your machine, it may create a problem sending or receiving faxes.
For Example: Your Océ machine handles the Caller ID subscriber services.
However, if you subscribe to Call Waiting or some other custom service and its
signal comes through the line while your machine is sending or receiving a fax, the
signal can temporarily interrupt or disrupt the faxes. Océ’s ECM feature should
help overcome this problem. This condition is related to the telephone system
industry and is common to all devices that send and receive information on a
single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.
Menu Access
Difficulties Suggestions
The machine beeps when you try to
access the RX Settings and TX
Settings menus.
If the Fax key is not illuminated, press it to turn on Fax mode. The RX Settings
(Menu, 3, 1) and TX Settings (Menu, 3, 2) are available only when the machine is
in Fax mode.
Copy Quality Difficulties
Difficulties Suggestions
Vertical streaks appear in copies. Either the scanner or the primary corona wire for printing is dirty. Clean them both.
(See Cleaning the scanner glass on page 124 and Cleaning the corona wire on
page 126.)
Printing Difficulties
Difficulties Suggestions
No printout. Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed properly. (See
Replacing the drum unit (485-4) on page 131.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error messages
on page 112.)
The machine is online. On your PC, click Start, then Settings, and then
Printers and Faxes. Right-click ‘Océ fx3000’. Make sure that ‘Use Printer
Offline’ is unchecked.
The machine prints unexpectedly
or it prints garbage.
Turn off the machine’s power switch and then turn it on again. If the error
message continues leave the machine for several minutes and then try it
again. (The machine can be turned off for up to 4 days without losing faxes
stored in the memory.)
Check the settings in your application to make sure it is set up to work with
your machine.
If you are using the parallel port connection, check that the port is BRMFC and
not LPT1.
Handling Incoming Calls (Continued)
Difficulties Suggestions
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