Chapter 7
50
Connecting an external
TAM (telephone
answering machine)
7
You can connect an external Telephone
Answering Machine (TAM) to the same line
as your machine. When the TAM answers a
call, your machine will “listen” for the CNG
(fax calling) tones sent by a sending fax
machine. If it hears them it will take over the
call and receive the fax. If it does not hear
them, it will let your TAM take a voice
message and the display will show
Telephone.
The external TAM must answer within four
rings (we recommend you set it to two rings).
This is because your machine cannot hear
the CNG tones until the external TAM has
picked up the call. The sending machine will
send CNG tones for only eight to ten seconds
longer. We do not recommend using the toll
saver feature on your external TAM if it needs
more than four rings to activate it.
Unless you are using Unique Ring, the TAM
must be connected to the EXT jack of the
machine.
1TAM
Note
If you have problems receiving faxes,
reduce the ring count setting on your
external TAM.
Connections 7
The external TAM must be plugged into the
back of the machine, into the jack labeled
EXT. Your machine cannot work properly if
you plug the TAM into a wall jack (unless you
are using Unique Ring).
a Plug the telephone line cord from the
telephone wall jack into the back of the
machine, in the jack labeled LINE.
b Plug the telephone line cord from your
external TAM into the back of the
machine, in the jack labeled EXT. (Make
sure this cord is connected to the TAM
at the TAM’s telephone line jack, and not
its handset jack.)
c Set your external TAM to four rings or
less. (The machine’s Ring Count setting
does not apply.)
d Record the outgoing message on your
external TAM.
e Set the TAM to answer calls.
f Set the Answer Mode to
External TAM. (See Choosing the
answer mode on page 40.)
Recording an outgoing
message 7
a Record 5 seconds of silence at the
beginning of your message. This allows
your machine time to listen for fax tones.
b Limit your speaking to 20 seconds.
c End your 20-second message by giving
your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or
send a fax by pressing l51 and Start.”
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