No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
798
-08
B
Tray lift motor error (D585)
The machine does not detect a correct signal from the paper height sensor while
the Tray lift motor is operating. The 1
st
detection failure issues a jam error, and the
2
nd
failure issues this SC code.
• Motor overload
•
Loose connection of the shift tray motor
•
Defective shift tray motor
1. Check the connections to the tray lift motor.
2. Replace the tray lift motor.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
798
-09
B
Edge depressor solenoid error (D585)
Paper height sensor is ON when the edge depressor solenoid switches ON and
the edge depressors start lower. The 1
st
detection failure issues a jam error, and
the 2
nd
failure issues this SC code.
• Solenoid harness loose, broken
• Solenoid obstructed
•
Paper height sensor dirty, harness loose, broke
• Solenoid defective
• Paper height sensor defective
1. Check or replace the solenoid harness.
2. Check for blockages in the stack pressure mechanism.
3.
Replace the paper height sensor.
3. Appendix: Service Call Conditions
98