Name: SATO CL6NX
Brand: SATO
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CL4NX/CL6NX Service Manual

You can first refer to the Chapter 6 Troubleshooting of CL4NX/CL6NX operator manual to identify the

cause of errors or problems with the printer. If you cannot find the solution to the problem, continue with

the following troubleshooting flowchart.

3.1

Troubleshooting Flowchart

When a problem occurs, you can easily trace the solution with the following troubleshooting flowcharts.

For each problem, the chart shows its symptoms, possible causes, and suggested corrective actions.

3.1.1

Power Problem

Troubleshooting

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General

Flash memory	2000 MB
Storage media	Flash
Internal memory	256 MB
Built-in barcodes	Code 39, Code 93, Code-128 Codabar Library, EAN13, EAN8, GS1 DataBar, Industrial 2/5, Interleaved 2/5, Matrix 2/5
Internal storage capacity	2 GB
Cables included	AC
Maximum roll diameter	220 mm
Maximum printing width	167.5 mm
Printing media thickness	0.08 - 0.268 µm
USB port	Yes
USB connector	USB Type-A / USB Type-B
Bluetooth version	3.0
Serial interface type	RS-232C
USB 2.0 ports quantity	2
Connectivity technology	Wired & Wireless
Wi-Fi	No
Display type	LCD
Product color	Black
Display diagonal	3.5 \
Display resolution	320 x 240 pixels
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	30 - 90 %
Operating relative humidity (H-H)	30 - 80 %
Type	POS printer
Print speed	10 ips
Print technology	Direct thermal / Thermal transfer
Maximum resolution	203 x 203 DPI