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SATO CL6NX Service Manual

SATO CL6NX
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1
CL4NX/CL6NX Service Manual
Table of Contents ................................................................................... 1
1 Introduction .......................................................................................... 5
1.1 About This Manual .............................................................................................. 5
1.2 Safety Precautions.............................................................................................. 5
1.3 Parts Identification of the Printer ...................................................................... 6
1.3.1 Internal View with Left Housing Cover Removed (CL4NX) ....................................... 6
1.3.2 Internal View with Left Housing Cover Removed (CL6NX) ....................................... 7
2 Operation and Configuration ................................................................ 9
2.1 About Service Menu............................................................................................ 9
2.1.1 Reset Passwords..................................................................................................... 10
2.2 Tools Menu Tree Structure............................................................................... 11
2.3 Details of the Settings Menu Screen ............................................................... 12
2.3.1 Tools Menu.............................................................................................................. 12
2.4 Initial Values in Tools Menu ............................................................................. 23
2.5 Downloading Firmware..................................................................................... 24
3 Troubleshooting.................................................................................. 25
3.1 Troubleshooting Flowchart.............................................................................. 25
3.1.1 Power Problem ........................................................................................................ 25
3.1.2 Feed Problem .......................................................................................................... 26
3.1.3 Print Problem........................................................................................................... 28
3.1.4 Screen Problem....................................................................................................... 32
3.1.5 Media Problem ........................................................................................................ 32
3.1.6 Cutter Problem ........................................................................................................ 33
3.1.7 Dispenser Problem .................................................................................................. 34
4 Checking and Performing Printer Adjustments ................................. 35
4.1 Checking the Direct Current Power Voltage................................................... 36
4.2 Counter Clear Mode .......................................................................................... 38
4.3 Checking and Adjusting the Media Sensor .................................................... 40
4.3.1 Auto-calibration........................................................................................................ 40
4.3.2 Adjusting the Gap Sensor Sensitivity ...................................................................... 42
4.3.3 Adjusting the Gap Sensor Slice Level ..................................................................... 44
4.3.4 Adjusting the I-mark Sensor Sensitivity ................................................................... 44
4.3.5 Adjusting the I-mark Sensor Slice Level.................................................................. 46
Table of Contents

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SATO CL6NX Specifications

General IconGeneral
Flash memory2000 MB
Storage mediaFlash
Internal memory256 MB
Built-in barcodesCode 39, Code 93, Code-128 Codabar Library, EAN13, EAN8, GS1 DataBar, Industrial 2/5, Interleaved 2/5, Matrix 2/5
Internal storage capacity2 GB
Cables includedAC
Maximum roll diameter220 mm
Maximum printing width167.5 mm
Printing media thickness0.08 - 0.268 µm
USB portYes
USB connectorUSB Type-A / USB Type-B
Bluetooth version3.0
Serial interface typeRS-232C
USB 2.0 ports quantity2
Connectivity technologyWired & Wireless
Wi-FiNo
Display typeLCD
Product colorBlack
Display diagonal3.5 \
Display resolution320 x 240 pixels
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Storage temperature (T-T)-20 - 60 °C
Operating temperature (T-T)0 - 40 °C
Storage relative humidity (H-H)30 - 90 %
Operating relative humidity (H-H)30 - 80 %
TypePOS printer
Print speed10 ips
Print technologyDirect thermal / Thermal transfer
Maximum resolution203 x 203 DPI
Weight and Dimensions IconWeight and Dimensions
Depth457 mm
Width338 mm
Height321 mm
Weight20000 g

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