Step by Step
Making calls with multiple lines
134
j Enter and confirm the destination.
Select and confirm the option shown.
Busy override
A station of a line trunk group is on a call. It’s primary
line is configured as a secondary line on your phone.
This line now has the status "busy." You can connect to
the call by pressing the illuminated key for this line (see
also  page 26).
Prerequisite: A secondary line is set up on your multi-
line phone, the option to connect to the call is activated
for your phone and "system-based conference" is set up
for your system ( page 125).
If a preview is set up and activated for the relevant line
( page 154), you have to press the line key a second
time following the preview in order to connect.
The key of a secondary line illuminates – it is busy. You
want to connect to the call.
R Press the illuminated line key. A conference is estab-
lished. You are connected to the parties on the second-
ary line. The key continues to illuminates and the con-
ference is shown on the display.
You can now:
• Put the secondary line on hold
• Leave the conference on the secondary line
• Make consultation call
• Accept a second call
• Alternate between a new call party and a confer-
ence on the secondary line.
• Include a call party from a consultation or a second
call in the conference.
Save & exit
If there is already a conference on the secondary
line you are connected to this conference. The
conference is shown on the display.