Step by Step
Basic functions
58
Directed pickup
You can pick up a call signaled at an absent coworker’s
phone. If a colleague has placed a call on hold on their
multi-line phone you can also pick up this call.
Picking up call
Prerequisite: You know the coworker’s internal phone
number and the function is configured for you in
OpenScape Voice.
A coworker’s phone rings.
Select and confirm the option shown in the idle phone’s
context menu.
or
^ Lift the handset.
or
n Press the key shown.
Select and confirm the option shown.
j Enter and confirm the relevant phone’s internal number.
You are connected to the calling party either via the
handset or in speakerphone mode.
Directed pickup
Directed pickup
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