212 Fixing problems
Fixing problems
Caring for your telephone
• Never allow the telephone to come into contact with colouring, oily or aggressive agents.
• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such
as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water
only).
• Never use aggressive or alcohol-based cleansers on plastic parts. The use of scouring agents
is also forbidden.
Troubleshooting
Pressed key does not respond:
If the telephone is locked repdial keys cannot be used. This also applies when an emergency num-
ber is saved on it.
Check whether your telephone is locked ("Phone locked. To unlock enter the PIN" appears on the
screen). If the phone is locked, unlock it.
The phone does not ring on call:
Check whether the ringtone is deactivated (see icon in the status bar on the display ïƒ Page 24).
If it is deactivated, activate the ringtone
The displayed time is incorrect:
The time is corrected automatically over night after 24 hours at the latest.
You cannot dial a number:
Check whether your telephone is locked ("Phone locked. To unlock enter the PIN" appears on the
screen.). If the phone is locked, unlock it.
To correct any other problems:
First contact the relevant administrator. If the administrator is unable to correct the problem, con-
tact Customer Service.
To Next Page
Loading...
Need help?
General