Enhanced phone functions 91
Call waiting (second call)
You can accept a second incoming call in the course of an ongoing call. The call-
er hears the on-hook signal while you hear a call-waiting signal tone.
You can ignore or accept the second call. Before you accept the second call, you
can end the first call or place it on hold for subsequent retrieval.
You can block the second call or the signal tone (ïƒ Page 93).
Accepting a second call
Prerequisite: You are conducting a call and call waiting is allowed (ïƒ Page 93).
In the pop-up menu:
Select and confirm the option shown.
You can talk to the second party.
The connection to the first party is on hold.
You can still
• toggle between an initial and second call or
• put on hold and retrieve second and first call successively
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or
• initiate a conference
Consultation call from second call
If the second call is your active call you can initiate a consultation call from it.
Prerequisite: The administrator must have approved the consultation in the
second call.
From a consultation call in the second call you can
• initiate a conference
• toggle between the second call and a consultation call
• put on hold and retrieve second and first call successively
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• transfer a call
• disconnect the calls again
During a consultation in the second call, the first call is parked and can only be
unparked when the consultation or second call ends or these calls were con
-
nected.