Troubleshooting
Xerox
®
WorkCentre
®
EC7836/EC7856 Color Multifunction Printer 233
User Guide
Date and Time Are Incorrect
Probable Causes Solutions
The Date and Time Setup is set to Manual (NTP
Disabled).
To change the Date and Time to Automatic, enable NTP in Xerox
®
CentreWare
®
Internet Services. For details, see the System
Administrator Guide at www.xerox.com/office/EC78XXdocs.
The time zone, date, or time is set incorrectly. Set the time zone, date, and time manually. For details, see Setting
the Date and Time at the Control Panel on page 41.
Scanner Errors
Probable Causes Solutions
Scanner is not communicating. Turn off the printer, and check the scanner cable. Wait 2 minutes and
turn the printer on again.
If the problem is not resolved, contact your Xerox
®
service
representative.
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