Maintenance and Troubleshooting
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Cleaning Frequency
The cleaning frequency is at the customer’s discretion due to the varied environments in which the mobile
devices are used and may be cleaned as frequently as required. When dirt is visible, it is recommended to
clean the mobile device to avoid build up of particles which make the device more difficult to clean later on.
For consistency and optimum image capture, it is recommended to clean the camera window periodically
especially when used in environments prone to dirt or dust.
Cleaning the Device
Housing
Thoroughly wipe the housing, including all buttons and triggers, using an approved alcohol wipe.
Display
The display can be wiped down with an approved alcohol wipe, but care should be taken not to allow any
pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to
prevent streaking.
Camera and Exit Window
Wipe the camera and exit window periodically with a lens tissue or other material suitable for cleaning optical
material such as eyeglasses.
Cleaning Battery Connectors
To clean the battery connectors:
1. Remove the main battery from the mobile computer.
2. Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.
3. To remove any grease or dirt, rub the cotton portion of the cotton-tipped applicator back-and-forth across
the connectors on the battery and terminal sides. Do not leave any cotton residue on the connectors.
4. Repeat at least three times.
5. Use a dry cotton-tipped applicator and repeat steps 3 and 4. Do not leave any cotton residue on the
connectors.
6. Inspect the area for any grease or dirt and repeat the cleaning process if necessary.
CAUTION: After cleaning the battery connectors with bleach-based chemicals, follow the Battery Connector Cleaning in-
structions to remove bleach from the connectors.
Cleaning Cradle Connectors
To clean the connectors on a cradle:
1. Remove the DC power cable from the cradle.
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