Brother MFC-J6545DW User Manual

Confidential
2-1
CHAPTER 2 TROUBLESHOOTING
1 INTRODUCTION
This section gives the service personnel some of the troubleshooting procedures to be
followed if an error or malfunction occurs with the machine. It is impossible to anticipate
all of the possible problems which may occur in future and determine the
troubleshooting procedures, so this section covers some sample problems. However,
those samples will help service personnel pinpoint and repair other defective elements
if he/she analyzes and examines them well.
1.1 Precautions
For precautions in a check based on troubleshooting, see "Precautions for
Troubleshooting and/or Disassembly/Assembly". (Refer to page: x)
1.2 Initial Check
Prior to proceeding to the troubleshooting procedures, make the following initial
checks:
Environmental conditions
(1) The machine is placed on a flat, firm surface.
(2) The machine is used in clean environment with temperature (10 to 35 degree-C)
and humidity (20 to 80 %.)
(3) The machine is not exposed to direct sunlight, excessive heat, moisture, or dust.
(4) The machine is transported in level.
Power requirements
(1) The power requirements described in label of the machine is supplied. Its variation
is within +/-10% of the rated voltage.
(2) All cables and harnesses are firmly connected.
(3) The fuses are not blown.
Recording paper
(1) A recommended type of paper is being used (refer to Chapter 1, Section 10 "PAPER")
(2) The recording paper is not dampened.
Consumable Parts
(1) Ink cartridge (4 colors) is correctly set, or ink is properly refilled.
Head/carriage unit
(1) Repeat purge action (maintenance code 76) for a couple of times. (Refer to
Chapter 5, Section 1.3.28 "Purge Operation (Maintenance mode 76)".)
Others
(1) Low temperature
Motor may not run correctly due to excessive load for each drive in low
temperature environment. Warm the room temperature in such case.

Brother MFC-J6545DW Specifications

General

Type	all in one, fax
Color	white/gray, white
Touch Screen	yes
Display Size	3.7 inches
Tray Capacity	350
Output Tray Capacity	100
Automatic Document Feeder Capacity	50 sheets
Printing Method	color
Color Print Speed	20 pages per minute
Mono Print Speed	22 pages per minute
First Page Print Time	6 seconds
Print Resolution Mono	up to 4800 x 1200
Print Resolution Color	up to 4800 x 1200
Media Types	letter-size glossy inkjet paper; 4" x 6" glossy photo paper; letter-size multi-purpose paper
Two-Sided Printing	yes
Maximum Number of Pages Per Month	up to 30, 000
Reduction and Enlargement	yes
Photo Printing	yes
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Duplex Scan	no
Max Copies	999
Copier Resolution Mono	up to 4800 x 1200
Copier Resolution Color	up to 4800 x 1200
Fax Function	yes
Cartridges	lc3037bk, lc3037c, lc3037m, lc3037y, lc3039bk, lc3039c, lc3039m, lc3039y
Number Of Cartridges	4
Number of Ink Tanks	0
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	apple airprint, brother iprint&scan, ethernet, google cloud print, mopria print service, usb 2.0, wi-fi, wi-fi direct
Mobile Devices Connection	yes

Weight and Dimensions

Depth	22.6 inches
Height	12.2 inches
Width	22.6 inches
Net Weight	44.3 pounds