Confidential
2-30
â– Error Code 2400
Black ink cartridge side IC chip relation defective
- Identification no match or judging as incompatible ink cartridge
Error Code 2401
Yellow ink cartridge side IC chip relation defective
- Identification no match or judging as incompatible ink cartridge
Error Code 2402
Cyan ink cartridge side IC chip relation defective
- Identification no match or judging as incompatible ink cartridge
Error Code 2403
Magenta ink cartridge side IC chip relation defective
- Identification no match or judging as incompatible ink cartridge
< User Check >
- Check if incompatible ink cartridge is loaded.
- Reload the ink cartridge.
- Replace the ink cartridge.
â– Error Code 2500
Cannot communicate with b
lack
ink cartridge IC chip (ink cartridge side.)
Error Code 2501
Cannot communicate with y
ellow
ink cartridge IC chip (ink cartridge side.)
Error Code 2502
Cannot communicate with c
yan
ink cartridge IC chip (ink cartridge side.)
Error Code 2503
Cannot communicate with m
agenta
ink cartridge IC chip (ink cartridge side.)
< User Check >
- Check if incompatible ink cartridge is loaded.
- Reload the ink cartridge.
Step Cause Solution
1 Ink cartridge IC chip PCB
defective
Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Step Cause Solution
1 Ink sensor flat cable
connection failure
Reconnect the ink sensor flat cable.
2 Ink cartridge IC chip PCB
defective
Replace the ink refill ASSY.
3 Main PCB defective Replace the main PCB.