Paper Is Jammed inside the Machine
If the jammed paper tears and you cannot remove the paper either from the paper output slot or from
the transport unit, or the jammed paper remains inside the machine, remove the paper following the
procedure below.
Important
The power cannot be turned off while the machine is sending or receiving a fax, or when the
received fax or the unsent fax are stored in the machine's memory.
Make sure if the machine completed sending or receiving all the faxes before disconnecting the
power cord.
If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
Note
If you need to turn off the machine to remove jammed paper during printing, press the Stop
button to cancel print jobs before turning off the machine.
1.
Turn off the machine, and unplug the power cord of the machine from the
power supply.
2. Open the paper output cover.
Remove the paper on the front tray if any.
Important
Do not touch the clear film (A).
If the paper or your hands touch these parts and blot or scratch them, the machine can be
damaged.
3.
Make sure that the jammed paper is not under the FINE cartridge holder.
If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the
right edge or the left edge whichever is easier to remove the paper.
When you move the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to
the right edge or the left edge.
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