Using an Internal Modem (Available on Select Models) 6-9
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 04/26/00 4:24 PM
Part Number: 170045-002 File name: Ch06
Travel Connection Checklist
If you experience connection problems while using the modem
outside your home country, the following suggestions may help.
■ Check the telephone line type—the modem requires an
analog, not a digital, telephone line. A telephone line described
as a data line, fax machine line, modem line, or standard
telephone line, is probably an analog line.
■ Check for pulse or tone dialing—Dial a few digits on the
telephone and listen for clicks (pulses) or tones. Then set your
communication software to the corresponding dialing mode
(pulse or tone).
■ Check the telephone number you are dialing and the
response of the remote modem—Dial the telephone number
on the telephone, wait for the remote modem to answer, then
hang up.
■ Set the modem to ignore dial tones—If the modem receives a
dial tone it does not recognize, it will not dial and will display a
No Dial Tone error message. To set the modem to ignore all
dial tones before dialing:
1. Select StartÅSettingsÅControl PanelÅModems.
2. Select your modem, then select PropertiesÅConnections
tab, then clear the Wait for Dial Tone Before Dialing check
box.
NOTE: If you continue to receive the No Dial Tone error
message after clearing the checkbox, click StartÅSettingsÅ
Control PanelÅDialing PropertiesÅselect USA in the “I am
in:” drop-down box, then again clear the Wait for Dial Tone
Before Dialing check box.
Reinstalling or Updating Drivers (Windows 95
or Windows 98)
To update or reinstall modem drivers:
■ First, uninstall the currently loaded modem drivers.
■ Second, install or restore the modem drivers.