Software Updates and Recovery
Hardware and Software Guide 14–9
Before You Begin
✎
It is recommended that you try to restore your system by using
the System Restore utility before you consider repairing or
reinstalling your operating system.
Perform the following restore procedures in the order presented.
Safeguarding Your Data
Software or devices added to the notebook can cause your system
to become unstable. To safeguard your documents, store personal
files in the My Documents folder and periodically create a
backup copy of My Documents.
Step Description Refer to
1 Return the notebook to a system
restore point.
“Using System Restore,” later in
this chapter
2 Try to solve or diagnose the
problem by using the Help and
Support Center.
Start > Help and Support >
Fixing a problem
3 Reinstall all HP drivers. “Repairing or Reinstalling Drivers,”
later in this chapter
4 If you suspect the problem could
be caused by a preinstalled or
preloaded application, try
reinstalling the application.
“Repairing or Reinstalling
Applications,” later in this chapter
5 Repair the operating system. “Repairing the Operating System,”
later in this chapter
6 Reinstall the operating system. “Reinstalling the Operating
System,” later in this chapter
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