Ihse Draco tera 480 Series User Manual

Draco tera
250 2020-02-26
9 Troubleshooting
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In the following chapters, support for problems with the Draco tera matrix
is provided. It is assumed that fully operational CPU and CON Devices are
available, which can be tested over a peer-to-peer connection using Cat X
or fibre cables. Please refer to the relevant manuals for assistance with
this if necessary.
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9.1 External Failure
Diagnosis
Possible Reason
Measure
Matrix cannot be
started
anymore.
Fuse at the standard
appliance outlet.
➔ Check fuse.
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9.2 Video Interference
Diagnosis
Possible Reason
Measure
Opening the
OSD not
possible
No OSD jumper set
➔ Set jumper 11 on the CON unit.
Incorrect video
display
Cable connection
disturbed
➔ Check the connection, length
and quality of the interconnect
cable to the units.
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9.3 Malfunction of Fans
Diagnosis
Possible Reason
Measure
Fans only run
under full load
Communication to fan
tray is not working
➔ Remove and reinstall fan tray.
➔ Swap both fan trays to the other
slot.
➔ Restart the matrix.
Fans do not
run, LED OK on
Fans defective
➔ Contact your dealer.
Fans do not
run, LED OK off
Power supply
➔ Check power supply and power
connection.
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Ihse Draco tera 480 Series Specifications

General

Brand	Ihse
Model	Draco tera 480 Series
Category	Switch
Language	English