User's Guide
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10—Troubleshooting
Understanding the printer messages
Cartridge, imaging unit mismatch [41.xy]
1. Check if the toner cartridge and imaging unit are both MICR (Magnetic Imaging Content Recording)
or non-MICR supplies.
Note: For a list of supported supplies, see the “Ordering supplies” section of the User's Guide.
2. Change the toner cartridge or imaging unit so that both are non-MICR supplies.
Cartridge low [88.xy]
You may need to order a toner cartridge. If necessary, select Continue on the printer control panel to
clear the message and continue printing. Press
to confirm.
Cartridge nearly low [88.xy]
If necessary, select Continue on the printer control panel to clear the message and continue printing.
Press
to confirm.
Cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing
supplies” section of the User’s Guide.
If necessary, select Continue on the printer control panel to clear the message and continue printing.
Press
to confirm.
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the Paper menu on the printer control panel, and then select Finished changing paper. Press
to confirm.
• Cancel the print job.
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