User's Guide
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1. Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
2. Resend the print job.
Do the jobs print?
solved.
Step 6
1. Remove, and then reinstall the printer driver. For more information, see
Installing the printer driver.
2. Resend the print job.
Do the jobs print?
The problem is
solved.
Contact technical
support.
Confidential and other held jobs do not print
Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra
memory to process additional held jobs.
Open the held jobs folder on the printer display,
and then verify that your print job is listed.
Is your print job listed in the held jobs folder?
2.
Select one of the Print and Hold options, and
then resend the print job. For more information,
see Printing confidential and other held jobs
.