4-11
4.6.10 Network Related Problems
Symptoms Possible Cause Corrective Action
No connection to LAN 1. Check that the cables and connectors are in
good condition and that the network is
correctly connected.
2. Check that the hub or switch is correctly
configured.
iView assembly failure 1. Restart the patient monitor; check that a
beep is heard.
2. After starting, select [Main Menu]→
[Maintenance>>]→[User Maintenance>>]
→ enter the password required→[iView
Maintenance>>]. The [iView Setup] option
shall be enabled and switching between
normal monitor screen and iView screen is
possible.
3. If step 1 and 2 fail, check if the power
supply to the iView assembly is correct. If
the power supply works correctly, replace the
iView assembly.
The patient monitor
cannot be connected to
iView system.
DVI interface board
failure
Replace DVI interface board.
Incorrect LAN cable
connection
Check LAN cable connection. LAN cable
shall not be longer than 50 m.
Frequent dropouts and
network disconnects
Incorrect IP address
configuration
Check for IP address conflict. Reconfigure IP
address.
Incorrect LAN cable
connection
Check LAN cable connection. LAN cable
shall not be longer than 50m.
Excessive requests for
viewing the patient
monitor at the same time
A patient monitor can only be viewed by 4
other patient monitors at the same time under
the View Others mode. The excessive view
requests system will be ignored.
Incorrect IP
configuration
Check for IP address conflict. Reconfigure IP
address.
The patient monitor is
connected to a LAN
but cannot view other
patients under the
View Others mode
iView assembly failure Replace iView assembly.