Media Handling Problems
Introduction
For media transportation problems, use the
following problem solving approach.
Experience has shown that many media
transportation problems have more than one
cause and must be handled using
a
systematic approach.
Media transportation problems show up as
one of the following symptoms:
Pre-fuser jams
Copy quality defects
Physical distortion of media
When these symptoms occur, perform the
following checks of media and copier and
perform the corrective actions:
Media Check
Corrective Actions
1.
Check the type of media:
Some vollum
(o
trocing
poper)
or bond
paper less than
20
Ib
perform with less
reliability than Xerox
20
lb.
media.
Some film less than
0.004
inches thick
will perform with less reliability.
Other brands of media may have
different design specifications than
Xerox media and may not give
acceptable performance in the
25101251 5
copiers.
Erasable media has chemicals which,
when heated, gives off a gas that
contaminates copier components.
2.
Check the storage of media:
a.
Medio that
is
exposed
to
the
environment may have damp areas.
b.
Media may have curled ends or taken a
set from storing the media on end.
Uso
the Xerox qualified
media,
After all media checks, test with fresh
Xerox media. Use the "Media Messages"
booklet to explain differences to the
customer,
Xerox new and improved Zero Solvent
Eraseable Vellum
is
acceptable with
limited use. Use should be limited to
15%
or
less
of
the
monthly copy volume.
Suggest that the customer use the pockage
in which the Xerox media
is
shipped.
Suggest that the customer store the media
flat.
(Continued)
8/96
251012515 3-1 5
Media
Handlinq
~rnblemb
To Next Page
Loading...
Need help?
General