June 2014
1-6
Xerox® Phaser® 3052/3260 Service Manual
Service Call Procedures
HFSI’s
Customer and Service HFSI’s
As with other CSE actions, these actions should be performed according to customer run
requirements. Some actions may be deferred to a Xerox Initiated activity, taking into consider-
ation any risks with deferring those actions.
To track HFSI items, a tracking sheet is provided. The tracking sheets are located in a pocket
inside the front cover of the:
• Printer Service Log Book (CSE) - tracking sheet Service Maintenance Intervals.
• Customer Maintenance Log Book (operator) - tracking sheet Service Maintenance Inter-
vals.
If necessary, and if the customer agrees, clean/replace any secondary HFSI’s that are due or
may cause a return service call.
Be sure to continually update and review the Printer Service Log and Customer Maintenance
Log for all maintenance actions, to avoid any unnecessary actions that increase customer
equipment down times, service time, and costs.
Table 1 Customer/Service HFSI’s
HSFI Item Action Customer Service Reference Interval Notes
Toner Cartridge Replace X N/A 1,000 standard / 3,000 high
yield (approx. impressions)
Initial toner cartridge yield is approximately 1,500
Drum Cartridge (OPC) Replace X N/A 10,000
Transfer Roller Replace X REP 1.16 100,000
Forward Roller Replace X REP 1.15 50,000
Retard Roller Replace X REP 1.12 50,000
Pick-up Roller Replace X REP 1.15 50,000
Fuser Replace X REP 1.24 100,000