Troubleshooting
Phaser® 6120 Color Laser Printer Service Manual
8-12
Jam and Misfeed Troubleshooting Procedures
Initial Actions
When a paper misfeed occurs, first check the following.
Jam at Tray 2
Detection Timing
Actions
Check Item Action
Does the paper meet product specifications? Change the paper.
Is paper curled, wavy, or damp? Change the paper.
Instruct the user in correct paper storage.
Is a foreign object present along the paper path, or is
the paper path deformed or worn?
Clean or change the paper path.
Are the rolls/rollers dirty, deformed, or worn? Clean or change the defective roll/roller.
Are the Edge Guide and Trailing Edge Stop at the
correct position to accommodate the paper?
Set as necessary.
Are the actuators and sensors operational when
checked for correct operation?
Correct or change the defective actuator.
Type Description
Detection of misfeed
at Tray 2 paper feed
section
The leading edge of the paper does not block the Registration Sensor (PC1)
even after the lapse of a predetermined period of time after the Lower Feeder
Paper Pick-up Solenoid (SL7 PF) has been energized.
Relevant Electrical Parts
Registration Sensor (PC1)
Lower Feeder Paper Pick-up Solenoid (SL7 PF)
PWB-A (Engine Control Board)
Step Action
WIRING DIAGRAM
Control Signal
Location
(Electrical
Component)
1 Check the initial check items. - -
2 Check the PWB-A connector for proper
connection and correct as necessary.
--
3 Check the PC1 sensor. PWB-A PJ12A-3 (ON) 2-C
(Main Unit)
4 Check the Pick-Up Solenoid (SL7) for
correct operation.
PWB-A PF
PJ22A PF-2 (REM)
4-E
5 Change PWB-A. - -