Xerox Phaser 7400 Service Manual

Error Messages and Codes 3-47
Finisher Output Tray Jammed
This error represents a failure of, or an obstruction in the Finisher Upper Output
Tray’s up or down motion.
Applicable Status Code:
Code FT: Finisher Output Tray Jammed
Initial Actions:
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Finisher Lift Motor
■ Lift Motor Clock Sensor
■ Upper or Lower Limit Sensors
■ Lift Belts
■ Options Map 7, Finisher Sensor Locator (1/2)
■ Options Map 8, Finisher Sensor Locator (2/2)
■ Options Finisher Controller to Sensors (2/3)
■ Options Finisher Controller to Switches
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the following for evidence of fault,
damage, obstruction, or debris:
■ Upper Output Tray
■ Lift belts and actuators
■ Limit Sensors
■ Shift Motor
Are there any defects or misalignment?
Replace any
damaged parts.
Go to Step 2.
2
Test the Limit Sensors.
Run the Service Diagnostics Tray Upper
and Lower Limit Sensor tests.
Do the sensors function correctly?
Go to Step 4. Replace the
affected sensor. If
the error persists,
go to Step 3.
3
Test the sensor signals.
Does the voltage change on CN15-12
(Upper) and CN-15-9 (Lower) connector of
the Finisher Control Board when the
sensors are actuated?
Replace the
Finisher Control
Board.
Replace the
harness.
4
Test the Shift Motor.
Run the Service Diagnostics Shift Motor
test.
Does the motor function correctly?
Go to Step 4. Replace the motor.

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm