3-106 Phaser 7400 Color Printer Service Manual
Tray [3][4][5][6] Interface Failure
A communications failure has occurred in the option tray interface.
Applicable Status Codes:
Code U14: Tray 3 Interface Failure
Code U13: Tray 4 Interface Failure
Code U16: Tray 5 Interface Failure
Code U17: Tray 6 Interface Failure
Initial Actions:
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Option Tray Control Board
■ Engine Control Board, PL1.1.4
■ Print Engine Map 3 (page 10-6)
■ Print Engine Motor Driver Board (6/6) (page 10-36)
■ Options Map 5 Paper Tray Controller Board
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the Option Tray connector for
damage.
Is the connector damaged?
Replace the
connector.
Go to Step 2.
2
Check all pins on the OPTIF Harness for
continuity.
Disconnect OPTIF from the Engine Control
Board and Option connector.
Is the harness conductive?
Replace the Option
Control Board. If the
error persists,
replace the Engine
Control Board
(
page 8-112).
Replace the
OPTIF Harness.