Xerox Phaser 7400 Service Manual

Error Messages and Codes 3-83
Wrong Paper Size; Load Tray 2 with [size][type]
Tray 2 paper size mismatch error. The Paper Size Switch indicates that the media
loaded in Tray 2 does not match the size specified by the print job.
Initial Actions:
■ Inspect the tray to ensure that it is free of obstructions, is loaded with the
expected media, and the guides are adjusted correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Paper Size Switch, PL4.1.19
■ Paper Tray
■ PSIZE Harness, PL4.1.20
■ Print Engine Map 5 (page 10-8)
■ Print Engine Map 10 (page 10-13)
■ Print Engine Motor Driver Board (1/6) (
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the paper in the affected tray.
Is paper loaded in the tray properly?
Go to Step 2. Reload the paper.
2
Check the tray paper guides.
Are the paper guides set correctly?
Go to Step 3. Reset the guides.
3
Check the Paper Size Switch for the
affected tray.
Is the switch installed correctly?
Go to Step 4. Correct the
installation.
4
Test the Paper Size Switch.
Run the Service Diagnostics Tray 2
Switches test.
Does the sensor state change each time
the
loaded tray is moved in or out?
Go to Step 7. Go to Step 5.
5
Check the Paper Size Switch connection.
Are PSIZE and P/J471 connected?
Go to Step 6. Connect the Paper
Size Switch.
6
Check continuity between the Paper Size
Switch and the Motor Driver Board.
1. Disconnect PSIZE and P/J471.
2. Check harness continuity.
Is the harness conductive?
Go to Step 7. Repair the wiring.
7
Check for +5 V at the Paper Size Switch.
Is there +5 V across J471-1 (+) <=>
ground when PS0 is actuated?
Replace the Paper
Size Switch
(
page 8-139).
Replace the Motor
Driver Board
(
page 8-141).

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm