Xerox Phaser 7400 Service Manual

3-18 Phaser 7400 Color Printer Service Manual
Applicable Status Code:
Code A1: Jam at Door A
Initial Actions:
■ Ensure that Tray 1(MPT) is securely attached to the printer.
■ Ensure that the media guides are set correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Tray 1 (MPT) Feed Roller, PL10.1.53
■ Tray 1 (MPT) Pick Roller, PL10.1.43
■ Tray 1 (MPT) Retard Roller, PL10.1.16
■ Registration Clutch #1, PL8.1.85
■ Tray 2 Registration Motor, PL4.2.36
■ Tray 2 Feed Motor, PL4.2.35
■ Front Sensor Board, PL4.2.97
■ Print Engine Map 5 (page 10-8)
■ Print Engine Front Sensor Board (1/2) (page 10-26)
■ Print Engine Front Sensor Board (2/2) (page 10-27)
■ Print Engine Motor Driver Board (4/6) (page 10-34)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the following for evidence of fault,
dirt, debris, or damage:
■ Tray 1 (MPT) Feed Rollers
■ Registration Rollers
■ Sensor Actuator
Is there any damage or debris?
Clean or replace
the appropriate
parts.
Go to Step 2.
2
Test the Registration #1 Sensor.
Run the Service Diagnostics Registration
Entrance Sensor test.
Does the sensor operate correctly?
Go to Step 3. Replace the
actuator. If the
error persists,
replace the Front
Sensor Board
(
page 8-150).
3
Test the Feed Motor, Registration Motor,
and Registration Clutch #1.
Do the components function correctly?
Replace the Engine
Control Board
(
page 8-112).
Go to Step 4.
4
Check the harness for each motor and
clutch.
Are the wiring harnesses properly
connected and free from defects?
Replace the Engine
Control Board
(
page 8-112).
Replace the wiring
harness and/or the
problem motor/
clutch.

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm