Xerox Phaser 7400 Service Manual

3-80 Phaser 7400 Color Printer Service Manual
Finisher Upper Output Tray is Full, Unload Paper
Initial Actions:
■ Ensure that the output tray is empty and the actuator is in the correct
position.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Stack Full Sensor ■ Options Map 7 Finisher Sensor Locator (1/2)
■ Options Finisher Controller to Sensors (3/3)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Test the Upper Tray Stack Full Sensor.
Run the Service Diagnostics Upper Tray
Full Sensor test.
Does the sensor state change when the
sensor is actuated?
Replace the
Finisher Control
Board.
Go to Step 2.
2
Check the sensor harness connections.
Is the sensor connected?
Go to Step 4. Connect and go to
Step 3.
3
Print a test print.
Does the error still occur?
Go to Step 4. Problem solved.
4
Check sensor harness continuity.
Is the harness conductive?
Go to Step 5. Replace the
Sensor Harness.
5
Check for +5 V to the Upper Tray Stack Full
Sensor.
Is there +5 V on the Finisher Control
Board
?
Go to Step 6. Replace the
Finisher Control
Board.
6
Check the Finisher Control Board signal.
Does the voltage across on the Finisher
Control Board
change when the sensor is
actuated
?
Replace the
Finisher Control
Board.
Replace the Upper
Tray Full Stack
Sensor.

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm