Error Messages and Codes 3-63
Replace Fuser
The Fuser Life counter indicates that the Fuser has reached its end of life. Fuser
replacement is necessary to avoid print quality problems.
Note
There is no hard stop associated with the Replace Fuser message.
Initial Actions:
■ Print the Supplies Usage page to verify remaining life and Fuser install date.
■ Replace the Fuser.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Caution
Allow adequate time for the Fuser to cool before servicing the printer.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Fuser, PL1.1.21 ■ Print Engine Map 3 (page 10-6)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the count value stored in NVRAM.
Run the Service Diagnostics CRU Counter
Read utility.
Has the counter for the Fuser been reset?
Replace the Engine
Control Board
(
page 8-112).
Go to Step 2.
2
Reset the Fuser count.
1. Run the Service Diagnostics Reset Fuser
Count utility.
2. Reset the Fuser count.
Did the count value change?
Replace the Engine
Control Board
(
page 8-112).
Replace in the
following order:
Engine Control
Board NVRAM,
LVPS and wiring
harness.