Xerox Phaser 7400 Service Manual

3-160 Phaser 7400 Color Printer Service Manual
Tray [3][4][5][6] Lift Motor Failure
Applicable Status Codes:
Code 911: The Tray 3 Lift Motor is not rotating.
Code 912: The Tray 4 Lift Motor is not rotating.
Code 913: The Tray 5 Lift Motor is not rotating.
Code 914: The Tray 6 Lift Motor is not rotating.
Initial Actions:
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Lift Motor, PL4.1.23
■ Option Control Board
■ Engine Control Board, PL1.1.4
■ LVPS, PL3.1.1
■ Print Engine Map 3 (page 10-6)
■ Print Engine Map 5 (page 10-8)
■ Print Engine Motor Driver Board (6/6) (page 10-36)
■ Print Engine LVPS (page 10-39)
■ Options Map 5 Paper Tray Controller Board
■ Options Paper Tray Motors and Clutches
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the Option Tray connector for
damage.
Is the connector damaged?
Replace the
connector.
Go to Step 2.
2
Test the appropriate Lift Motor.
1. Close the Interlock Switches for test.
2. Run the Service Diagnostics Lift Motor
test.
Does the motor operate?
Go to Step 3. Replace the motor.
If the error
persists, go to
Step
4.
3
Check all pins on the OPTIF Harness for
continuity.
Disconnect OPTIF from the Engine Control
Board and Option connector.
Is the harness conductive?
Replace the Option
Control Board. If the
error persists,
replace the Engine
Control Board
(
page 8-112).
Replace the
OPTIF Harness.

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm