3-90 Phaser 7400 Color Printer Service Manual
Fatal Error Procedures
Fuser Failure
The Fuser temperature regulation has failed.
Applicable Status Codes:
Code T1: Fuser Upper Failure
Code T2: Fuser Lower Failure
Initial Actions:
■ Reseat the Fuser.
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
arn
ng
Avoid the potential of electric shock by removing the power cord from the
wall outlet prior to performing the following procedure.
Caution
Allow adequate time for the Fuser to cool before servicing the printer.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Fuser, PL1.1.21
■ LVPS, PL3.1.4
■ Engine Control Board, PL1.1.4
■ Print Engine Map 6 (page 10-9)
■ Print Engine LVPS (page 10-39)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Replace the Fuser.
Does the error persist?
Go to Step 2 Complete.
2
Check the Fuser Heat Lamps.
Does the Fuser error occur after at least 3
minutes of operation?
Go to Step 3. Go to Step 4.
3
Did the Fuser warm up? Replace the Engine
Control Board
(
page 8-112).
Replace the Fuser.
4
Check the LVPS.
Is there AC voltage between
CN4-1<=>CN4-4?
Replace the Fuser. Replace the LVPS
(
page 8-121).