Xerox VersaLink B620 User Manual

TROUBLESHOOTING PAPER JAMS
Multiple Sheets Pulled Together
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The paper tray is too full. Remove some of the paper. Do not load paper past fill
line.
The edges of the paper are not even. Remove the paper, align the edges, and then reload it.
The paper is moist from humidity. Remove the paper from the tray, and replace it with
new dry paper.
Too much static electricity is present. Try a new ream of paper
Using unsupported paper. Use only Xerox approved paper. For details, refer to
Supported Paper.
Humidity is too high for coated paper. Feed paper one sheet at a time.
Paper Misfeeds and Paper Size Jams
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The paper is not correctly positioned in the tray.
• Remove the misfed paper and reposition it properly
in the tray.
• Adjust the paper guides in the tray to match the
size of the paper.
The paper tray is too full. Remove some of the paper. Do not load paper past the
fill line.
The paper guides are not correctly adjusted to the
paper size.
1 Remove the paper.
2 Adjust the paper guides in the tray to match the
size of the paper.
3 Replace the paper.
The tray contains warped or wrinkled paper. Remove the paper, smooth it out, and reload it. If it still
misfeeds, do not use that paper.
The paper is moist from humidity. Remove the moist paper and replace it with new, dry
paper.
Using paper of the wrong size, thickness, or type. Use only Xerox approved paper. For details, refer to
Supported Paper.
Xerox
®
VersaLink
®
B620 Printer User Guide 201
Troubleshooting

Xerox VersaLink B620 Specifications

General

Brand	Xerox
Model	VersaLink B620
Category	All in One Printer
Language	English