General Care and Troubleshooting WorkCentre
®
5945/5955
User Guide 689
Fault Logs
Fault information can be accessed using the Machine Status button.
Machine Status provides information about the device, the status of the paper trays, consumables
and any current faults. Usage counters are also available.
The Active Messages tab displays fault listings and the device error logs.
The faults are separated into Faults, Alerts and Fault History.
• Faults this option displays a list of any current faults on the device. Each fault can be selected
for further information and instructions.
• Alerts this option displays a list of all the current fault messages associated with the current
device status and faults.
• Fault History this is a log of the last 20 faults occurring on the device. The fault code associated
with each fault and the date and time a fault occurred is displayed. It also displays the device
image count at the time each fault occurred and any relevant paper or document size
information.
More Information
Viewing Alert Messages using the Machine Status Menu
Viewing Faults using the Machine Status Menu
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