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Confidential
3.4 Error Display when Service Call Occurs
If the LED for service call is not lit, acquire error status by performing Printer Setting print or
Maintenance printing. If printing is not operable, use status monitor to acquire Status code.
■ How to Display Status Code with Status Monitor
(1) Connect the computer to the machine with the USB cable.
(2) Double-click the Status Monitor on the computer screen.
Dialog box below appears.
(3) Double-click the Status Monitor icon.
Log data below appears.
Check Status fields.
Error indication
(Printer Settings print)
Error indication
(
Maintenance printing
)
Status
code
Type of problem Refer to:
ERROR S01 ERROR S01 40057 Main PCB failure 4.7.10
ERROR E49 FUSER MF 2 50010 Fuser unit failure 4.5.1
ERROR E50 FUSER MF 50003 4.5.1
SELF-DIAGNOSTIC FUSER ERR 50076 4.5.1
ERROR E51 LASER BD MALF 50004 Laser beam detection
error
4.6.1
ERROR E52 SCANNER MALF 50005 Scanner motor failure 4.6.1
ERROR E54 MOTOR MALF 60004 Main motor failure 4.7.7
ERROR E55 HIGH VOL MALF 50000 High voltage power
supply PCB failure
4.7.9
ERROR H63 ERROR H63 50002 Main PCB failure 4.4.4, 4.4.5
ERROR H66 NV-W ERROR 30035 4.7.4
ERROR H67 NV-R ERROR 30035 4.7.4
ERROR H68 NV-B ERROR 30035 4.7.4
ERROR H75 ERROR H75 60030 Irregular power supply
detection error 2
4.7.8
PRINT UNABLE ZC PRINT UNABLE ZC 60182 Irregular power supply
detection error 1
4.7.8
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