Troubleshooting
11-20
If You Cannot Solve a Problem
Customer Support (U.S.A.)
If you cannot solve the problem after having referred to the information in this chapter,
contact Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M.
to 8:00 P.M. EST for U.S.A. and 9:00 A.M. to 8:00 P.M. EST for Canada Monday through Friday
and 10:00 A.M. to 8:00 P.M. on Saturday. On-line support for 24 hours is also available at the
website.
http://www.canontechsupport.com/
Customer Support (Canada)
Canon Canada Inc., offers a full range of customer technical support options*:
For step-by-step troubleshooting, e-mail technical support, the latest driver or document
downloads, and answers to frequently asked questions, visit
http://www.canon.ca/
Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding
holidays) for products still under warranty 1-800-652-2666
For the location of the authorized service facility nearest you, visit
http://www.canon.ca/ or 1-800-652-2666
If the problem cannot be corrected by using one of the above technical support options,
repair options are available at the time of your call to the live technical support number
above or via the website at http://www.canon.ca/
Support program specifics are subject to change without notice.
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